ABOUT VINUNIVERSITY

VinUniversity is a private, not-for-profit university established by Vingroup – the largest private conglomerate in Vietnam, by the Decision No. 1824/QĐ-TTg of Prime Minister of Vietnam, dated December 17, 2019. VinUni aspires to become a university of excellence with a mission to develop talents for the future.

The University has built strategic collaborations with Cornell University and the University of Pennsylvania — a choice that speaks to our commitment to excellence, innovation in research and teaching, and to making a difference in the world.

VinUniversity comprises of College of Arts and Sciences; College of Business and Management; College of Engineering and Computer Science; and College of Health Sciences. Every aspect of the University: its curricula, research, faculty, student body, facilities, and campus life, is developed to meet the highest standards set by the world’s leading accrediting and ranking organizations, such as ABET, AACSB, Quacquarelli Symonds (QS), and Times Higher Education (THE).

The institution has also signed collaboration agreements to offer integrated dual degree with leading universities in computer science, engineering, business management and health sciences.

In October 2020, VinUniversity’s inaugural convocation ceremony was held on its beautiful campus located at Vinhomes Ocean Park, Hanoi, Vietnam. The University was set up with a total investment of VND 6,500 billions (approximately USD 285 millions) from Vingroup.

In October 2024, VinUni has become the youngest and fastest university in the world to achieve QS 5 stars, earning 5 stars in 9 categories: global engagement, good governance, programme strength, academic development, teaching, employability, facilities, arts, and social impact.

On March 27, 2025, VinUniversity officially received the FIBAA Institutional Accreditation Certificate from the Foundation for International Business Administration Accreditation (FIBAA). This milestone marks VinUni as the first university in Vietnam to achieve 100% of FIBAA accreditation criteria within just five years of operation.

THE OPPORTUNITY

With oversight and direction from the Program Director and Associate Program Directors in Residency Program, the Program Coordinator is responsible for the operational and implementation management of
residency training program. The position requires a comprehensive and detailed understanding of accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment.

The Program Coordinator will continually assess and direct a wide range of programmatic issues including long range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations.

POSITION RESPONSIBILITIES

REPORT TO: Program Director

1.  Administrative Duties

• Administrative support for Residency Program including teaching and rotation schedule management, working with Program Director, Associate Program Director, Chief Resident and Faculty to ensure the program implementation.
• Provides both administrative supervision and support to residents. Acts as a liaison between residents and hospital administration/human resources when necessary. Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding resident recruitment, orientation, annual program Affiliation Agreements, and external rotations.
• Coordinate the onboarding and termination processes for residents annually, including compliance and completion of appropriate documentation for hospital privileges, certifications, and/ or related to medical licensure.
  
• Creates and maintains clinical rotation and course schedules for each residents.
  
• Manages materials for specialty-specific exams and assists with proctoring exams on an as-needed
  basis.
  
• Closely works with Admission team to support residency recruitment activities including recruitment events at outside medical schools, IFOM Exam planning and administration, interview scheduling, and matching.
• Oversees purchasing/ payment for the program. Assesses equipment acquisition and training needs, and makes recommendations to the Program Director. Orders equipment and supplies for the training office.
• Plans departmental annual events including recruitment, orientation, graduation, faculty retreats, as well as various meetings and program-related events.
  
• Organizes meetings and prepares and distributes materials for conferences and lectures. Addresses logistical needs for room reservations and audio-visual equipment as required.
• Others task as assigned by line manager/ PD.

2. Accreditation Compliance

• Be able to study the accreditation document to interprets and applies ACGME-I, other national accrediting agencies, and hospital policies to support compliance as assigned.
• Assists in the preparation for ACGME-I Self Study, Site Visits, and internal/special reviews.
• Tracks, reports, and ensures compliance with procedures regarding licensing, annual contracts, and initial and re-credentialing of trainees; maintain Accreditation tasks in ADS system as timeline.

3. Data Management

• Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems. Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
• Manages the evaluative processes of the residents, program, faculty, and rotations.
• Maintains the residency recruitment database and oversees its processes during the Residency Recruitment season.
• Performs all Match/ Admission responsibilities and corresponds with newly matched residents about requirements and process for appointment to the hospitals
• Assists in monitoring residents’ duty hours via regular review of data reports.

4. Communication

• Creates and/or maintains external program advertising/media through websites, brochures, publications and other such media (if any); develops brochures, invitations, or advertisements for events/lectures.
• Coordinate and work collaboratively with other Departments in VinUni.

KEY SELECTION CRITERIA

Qualifications:

• University Degree (Master’s Degree in Business Administration, Human Resources, or Public Health is preferable. 
• Minimum of 2 years of office administration experience, preferably in a healthcare or education setting.

Skills/Abilities/Competencies Required

• Excellent written and verbal communication skills in both Vietnamese and English (the minimum IELTS Academic with 6.0 or equivalent is preferable)
• Ability to organize information in a detailed and concise manner.
• Ability to handle sensitive information with absolute confidentiality.
• Advanced skills with software applications including Microsoft Word, Excel, and PowerPoint as well as other Program Management and database tools.
• Ability to make decisions independently or to escalate issues as needed.

COMPENSATION

The salary and benefits are competitive and commensurate with qualifications and experience.

We thank all applicants for their interest. Please note that only those candidates selected for interviews will be contacted.