ABOUT VINUNIVERSITY

VinUniversity is the first private, not-for-profit Vietnamese university established based on international standards. The university integrates the models of excellent international universities with the unique cultural and economic characteristics of Vietnam, to make a breakthrough in Vietnamese higher education and to become a world-class university.

VinUniversity has strategic collaborations with the world’s leading universities, including Cornell University and the University of Pennsylvania. These universities have become close advisors and crucial enablers in establishing the four colleges at VinUniversity: College of Arts and Sciences, College of Business and Management, College of Engineering and Computer Science, and College of Health Sciences. Every aspect of the University: its curricula, research, faculty, student body, facilities, and campus life, is being developed to meet the highest standards set by the world’s leading accrediting and ranking organizations, such as ABET, AACSB, Quacquarelli Symonds (QS) and Times Higher Education (THE).VinUniversity’s founding benefactor, Vingroup, is one of the biggest private conglomerates in Asia with the largest market capitalization value in Vietnam. As a multisector corporation, Vingroup focuses on three main areas: Technology; Industry; and Property Services. VinUniversity is proud to be a part of the Vingroup ecosystem, giving its students opportunities to connect with several high-quality research institutes (such as VinAI, and VinBigData), pioneering industrial enterprises (such as VinFast), and leading Vietnamese companies (such as Vinpearl, Vincom Retail, Vinmec, and Vinhomes).

THE OPPORTUNITY

At VinUniversity, our mission is to create the first world-class student affairs office in Vietnam with an aim to provide the best experience to our students and the parents.

The Collaborator will play a key role in building a strong community of students, staff, and faculty by collaborating with all units of the university to ensure that a vibrant, educationally purposeful, co-curricular experience is offered and that quality services are provided to ensure student success and retention.

POSITION RESPONSIBILITIES

Off-Campus Residences Management

• Serve as the main point of contact for students in off-campus housing regarding security, maintenance, service feedback, emergencies, and general inquiries.
• Coordinate with property managers, service vendors, and local authorities to ensure smooth operation, compliance with safety regulations, and timely response to student needs.
• Support the allocation and move-in/move-out process for students in off-campus residences, ensuring accurate records of occupancy.
• Monitor and report any facility-related issues, propose improvements, and ensure off-campus residences maintain VinUniversity’s living standards.

Wellbeing Promotion & Crisis Response

Overall, this person needs to collaborate with the Mental Health Taskforce and external partners to provide accessible well-being services.

• Wellbeing Promotion
• Collaborate with on-campus division and support wellbeing programs and awareness campaigns (e.g., stress management, mental health workshops, healthy living).
• Conduct regular wellbeing check-ins and screenings for off-campus residents to early detect possible risks and report to the Head of Department and relevant personnel.

• Develop and maintain peer support initiatives to enhance student resilience and community care.
• Support to develop and distribute wellbeing resources (digital and print) relevant to off-campus living.
• Promote health and wellbeing policies, equipping students with coping strategies for academic and personal challenges.
• Crisis Intervention
• Serve as a first responder for student crises in off-campus housing (e.g., mental health, safety, interpersonal conflicts), provide immediate support and coordinate referrals and reporting as needed.
• Maintain crisis response protocols, document incidents, and ensure appropriate follow-up in alignment with university policies.

KEY SELECT CRITERIA

• A Bachelor’s degree in Psychology, Education, Social Work, or a related field is preferred.
• At least 2–3 years of experience in student affairs, residential life, , or community management (experience with off-campus or mixed housing is preferred).
• Knowledge and experience of student wellbeing frameworks, crisis management, and intercultural sensitivity is preferred.
• Strong interpersonal and communication skills; ability to work with diverse student populations.
• Ability to work independently and respond calmly under pressure
• Fluent in English (minimum IELTS 6.5 or equivalent).

We thank all applicants for their interest. Please note that only those candidates selected for interviews will be contacted.