ABOUT VINUNIVERSITY

VinUniversity (VinUni) is Vietnam’s first private, not-for-profit university established to international standards, with the vision of becoming one of the world’s top 100 universities. Guided by its core values (EXCEL) of Empathy, Creativity, Leadership Mindset, Exceptional Capability, and Entrepreneurial Spirit, VinUni develops talent equipped to create meaningful impact in Vietnam and globally.

Founded by Vingroup, one of Asia’s largest private conglomerates, VinUni benefits from a dynamic ecosystem spanning Industrials & Technology, Real Estate & Services, Infrastructure, Green Energy, Culture, and Social Enterprises. This ecosystem provides unique opportunities for collaboration and innovation through leading organizations such as VinFast, Vinpearl, Vinmec, Vinschool, and Vinhomes, as well as a vibrant entrepreneurial network including VinVentures, VinMotion, VinRobotics, VinSpace, and VinEnergo.

VinUni comprises four colleges: the College of Arts and Sciences, the College of Business and Management, the College of Engineering and Computer Science, and the College of Health Sciences. The University has established strategic partnerships with Cornell University, the University of Pennsylvania and Nanyang Technological University to advance excellence in education, research, and innovation.

In 2024, VinUni became the youngest and fastest university globally to achieve QS 5 Stars, earning the highest rating in nine categories: Global Engagement, Good Governance, Program Strength, Academic Development, Teaching, Employability, Facilities, Arts, and Social Impact. The University was also appointed by UNESCO as the first and only UNESCO Chair University, focusing on Environmental Leadership, Cultural Heritage, and Biodiversity.

As a rapidly growing research-intensive university, VinUni is investing in world-class talent, research centers, and cutting-edge facilities to drive breakthroughs in Artificial Intelligence and Machine Learning, Data Science, Environmental Intelligence, Innovations in Health Sciences, Policy Development, and Sustainable Societies.

THE OPPORTUNITY

At VinUniversity, our mission is to create the first world-class student affairs office in Vietnam with an aim to provide the best experience to our students and the parents.

The Collaborator will play a key role in building a strong community of students, staff, and faculty by collaborating with all units of the university to ensure that a vibrant, educationally purposeful, co-curricular experience is offered and that quality services are provided to ensure student success and retention.

POSITION RESPONSIBILITIES

Off-Campus Residences Management

• Serve as the main point of contact for students in off-campus housing regarding security, maintenance, service feedback, emergencies, and general inquiries.
• Coordinate with property managers, service vendors, and local authorities to ensure smooth operation, compliance with safety regulations, and timely response to student needs.
• Support the allocation and move-in/move-out process for students in off-campus residences, ensuring accurate records of occupancy.
• Monitor and report any facility-related issues, propose improvements, and ensure off-campus residences maintain VinUniversity’s living standards.

Wellbeing Promotion & Crisis Response

Overall, this person needs to collaborate with the Mental Health Taskforce and external partners to provide accessible well-being services.

• Wellbeing Promotion
• Collaborate with on-campus division and support wellbeing programs and awareness campaigns (e.g., stress management, mental health workshops, healthy living).
• Conduct regular wellbeing check-ins and screenings for off-campus residents to early detect possible risks and report to the Head of Department and relevant personnel.

• Develop and maintain peer support initiatives to enhance student resilience and community care.
• Support to develop and distribute wellbeing resources (digital and print) relevant to off-campus living.
• Promote health and wellbeing policies, equipping students with coping strategies for academic and personal challenges.
• Crisis Intervention
• Serve as a first responder for student crises in off-campus housing (e.g., mental health, safety, interpersonal conflicts), provide immediate support and coordinate referrals and reporting as needed.
• Maintain crisis response protocols, document incidents, and ensure appropriate follow-up in alignment with university policies.

KEY SELECT CRITERIA

• A Bachelor’s degree in Psychology, Education, Social Work, or a related field is preferred.
• At least 2–3 years of experience in student affairs, residential life, , or community management (experience with off-campus or mixed housing is preferred).
• Knowledge and experience of student wellbeing frameworks, crisis management, and intercultural sensitivity is preferred.
• Strong interpersonal and communication skills; ability to work with diverse student populations.
• Ability to work independently and respond calmly under pressure
• Fluent in English (minimum IELTS 6.5 or equivalent).

We thank all applicants for their interest. Please note that only those candidates selected for interviews will be contacted.