ABOUT VINUNIVERSITY

VinUniversity (VinUni) is Vietnam’s first private, not-for-profit university established to international standards, with the vision of becoming one of the world’s top 100 universities. Guided by its core values (EXCEL) of Empathy, Creativity, Leadership Mindset, Exceptional Capability, and Entrepreneurial Spirit, VinUni develops talent equipped to create meaningful impact in Vietnam and globally.

Founded by Vingroup, one of Asia’s largest private conglomerates, VinUni benefits from a dynamic ecosystem spanning Industrials & Technology, Real Estate & Services, Infrastructure, Green Energy, Culture, and Social Enterprises. This ecosystem provides unique opportunities for collaboration and innovation through leading organizations such as VinFast, Vinpearl, Vinmec, Vinschool, and Vinhomes, as well as a vibrant entrepreneurial network including VinVentures, VinMotion, VinRobotics, VinSpace, and VinEnergo, etc.

VinUni comprises four colleges: the College of Arts and Sciences, the College of Business and Management, the College of Engineering and Computer Science, and the College of Health Sciences. The University has established strategic partnerships with Cornell University, the University of Pennsylvania and Nanyang Technological University to advance excellence in education, research, and innovation.

In 2024, VinUni became the youngest and fastest university globally to achieve QS 5 Stars, earning the highest rating in nine categories: Global Engagement, Good Governance, Program Strength, Academic Development, Teaching, Employability, Facilities, Arts, and Social Impact. The University was also appointed by UNESCO as the first and only UNESCO Chair University, focusing on Environmental Leadership, Cultural Heritage, and Biodiversity.

As a rapidly growing research-intensive university, VinUni is investing in world-class talent, research centers, and cutting-edge facilities to drive breakthroughs in Artificial Intelligence and Machine Learning, Data Science, Environmental Intelligence, Innovations in Health Sciences, Policy Development, and Sustainable Societies.

ABOUT THE POSITION

The Institute of 3D Technology in Medicine (VI3D) is being established at VinUniversity on the foundation of the VinUni 3D Technology in Medicine Center (3D Lab), working closely with Vinmec Healthcare System. Since 2022 the 3D Lab has delivered more than 1,300 personalized cases for 18 hospitals, including patient-specific surgical instruments, anatomical models, cranial implant molds and customized titanium implants, under a quality management system certified to ISO 9001 and ISO 13485. 3D technology in medicine is listed among Vietnam‘s national strategic technologies, and VI3D is set to deliver national strategic technology tasks on personalized 3D-printed medical devices under the Ministry of Health for 2026–2030, spanning design, polymer and metal additive manufacturing, clinical trials, national standards and commercialization.

Reporting to the Chief of the Institute Office, the Officer is the administrative focal point for all clinical activities of VI3D: the paperwork of every case using a personalized product (titanium implants, patient-specific instruments, surgical planning models), procedures with the General Planning Department and clinical departments of Vinmec and partner sites, surgery and delivery calendars, cost per case and the archiving of clinical records.

The position keeps the administrative side of the clinical workflow, separate from clinical coordination and research data. It runs this workflow on the Institute‘s case management system and with AI-assisted tools, rather than as a traditional clerical role.

KEY RESPONSIBILITIES

• Case files: Prepare, check and complete the administrative file of each clinical case: requests and indications, consent and handover forms, delivery and acceptance records.
• Hospital procedures: Liaise with the General Planning Department and clinical departments of Vinmec and partner hospitals on procedures, approvals and required documentation.
• Clinical calendar: Maintain the surgery and product delivery calendar in the case management system; alert the teams to upcoming deadlines and changes in surgery dates.
• Cost per case: Track administrative documents and costs per case that support billing, research funding or settlement.
• Archiving and reporting: Archive clinical administrative records so they can be retrieved for audits and inspections; prepare periodic administrative reports.
• Standard forms: Standardize clinical administrative forms and checklists together with the clinical coordination and quality teams.
• Digital and AI tools: Use the Institute‘s case management system and AI assistants for drafting, summarizing, tracking and reporting.

KEY SELECTION CRITERIA

1. EDUCATION AND EXPERIENCE

• Bachelor‘s degree in Health Administration, Public Health, Nursing, Business Administration or a related field.
• At least one (1) year of administrative experience in a hospital, clinical research or healthcare setting; fresh graduates with relevant internships will be considered.

1. KNOWLEDGE, SKILLS AND ABILITIES

• Familiarity with medical terminology and hospital administrative procedures.
• Strong organization and accuracy; able to manage many cases and deadlines in parallel.
• Strict confidentiality in handling patient information in line with Vietnam‘s personal data protection regulations.
• Proficient in MS Office; quick to adopt case management systems and AI tools.
• Good communication in Vietnamese; working English.
• Alignment with VinUni’s core values (EXCEL): Empathy, Exceptional Capability, Creativity, Entrepreneurial Spirit, and Leadership Mindset

COMPENSATION & BENEFITS

The salary and benefits are competitive and commensurate with qualifications and experience.

We thank all applicants for their interest. Please note that only those candidates selected for interviews will be contacted.